Enterprise Data Transformation

Drove enterprise-wide customer data transformation, unifying siloed systems into a scalable cloud-based platform. Enabled a 40% improvement in data accuracy and reduced operational costs by 30%, accelerating personalized marketing strategies and revenue growth.

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Customer Analytics & Insights

Enabled actionable insights across customer touchpoints by integrating data from multiple systems to create comprehensive profiles and real-time segmentation. Delivered a 25% increase in marketing ROI and improved campaign conversion rates by 15% through enhanced targeting and personalization.

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Data Governance & Compliance

Established enterprise-grade data-sharing frameworks at Capital One, ensuring GDPR/CCPA compliance and seamless integration with third-party systems. Accelerated adoption across all LOBs through phased rollouts, improving cross-functional efficiency and scalability.

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Platform Modernization

Delivered platform-oriented modernization for a major fintech client, implementing AI-driven solutions to streamline capability discovery, eliminate redundancies, and accelerate feature deployment. Enhanced system performance and reduced operational complexity.

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Agile Transformation

Led the adoption of Agile and DevOps practices at Wells Fargo, cutting release cycles from quarterly to bi-weekly and improving deployment success rates by 40%, significantly enhancing delivery reliability.

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Global Team Leadership

Built and scaled distributed teams across global locations, fostering collaboration and operational resilience. Achieved 24/7 support for critical banking systems in highly regulated environments.